FAQ
What to Expect
Say goodbye to dirt and grime, and hello to a sparkling clean car.
Here are our top tips to help you and your car look good & feel good!
What makes Tagg-N-Go Car Wash different?
Tagg-N-Go Car Wash is the next generation of quality car care. Instead of a 30 to 60-minute wait at a full-service car wash, Tagg-N-Go guests get in and out in as little as 4 minutes. At Tagg-N-Go, every wash includes a final rinse with purified spot-free water so your vehicle will never have water spots.
For guests who want to clean their own interior, Tagg-N-Go Car Wash includes the FREE use of our powerful central vacuums, air chucks, microfiber towels, and window cleaner with every wash. We also have vending machines that offer a wide range of interior and exterior car care products.
What does "TAGG" stand for?
The reason why there’s two “G’s” in Tagg-N-Go: The owners, Quinn & Conner, bought into a penny stock called ‘Tagg’ when first becoming business partners. The investment initially did well but then, like most penny stocks, it went to zero.
At that moment, Quinn & Conner decided to look into more secure options and vowed not to let business failure define them.
Are the vacuums free?
Yes! Our powerful central vacuums at Tagg-N-Go are always free with the purchase of any car wash. Tagg-N-Go pass holders are welcome to use the vacuums whether they wash the exterior of their vehicle or not.
For non-pass holders, if you don’t purchase a wash, there is a $2 charge at most locations (please see the attendant to purchase). However, at our Lehi location, vacuums are only accessible inside the wash area, so a car wash purchase is required to use them.
Do you sell gift cards?
Yes, we do offer gift cards in any amount. Please visit our on-site office at any location for more information.
Do you accept muddy or icy vehicles?
How often should I wash my car?
That depends; a variety of factors can determine the frequency of car washes. Road conditions, driving wear and tear, and weather can play a role. In general, we recommend washing at least twice a month to keep your car looking like new, maintain a good clear coat finish, and retain its value for resale.
Is Tagg-N-Go safe for the environment?
Yes, we are proud members of the Water Savers Program and WCA’s Water Wise Program. When washing your vehicle in our state-of-the-art car wash, you are conserving water and helping to protect the environment. Tagg-N-Go Car Wash reclaims, recycles, reuses, and purifies a portion of water that is used in the cleaning process. This results in significant water savings over traditional at-home car washes or hand washing. We use cleaning chemicals that are environmentally friendly and biodegradable. Because we control the flow rate and the water pressure, we use far less water per car than washing at home.
When you wash your vehicle at home it can be detrimental to the environment. Typically, home car washes use more water and it is nearly impossible to recapture soaps, cleaners, road grime, oil, and other contaminants that soak into the ground and/or run into the storm drain system which pollutes our drinking water. Tagg-N-Go is proud to offer a clean green solution.
What is Tagg-N-Go's Spot Free Rinse?
Is it really better to wash my car at Tagg-N-Go rather than at home?
Tagg-N-Go Car Wash offers many important advantages over washing your vehicle at home. Our car wash applies high-tech chemicals that clean dust, residues, and offers added protection. Most importantly, Tagg-N-Go Car Wash saves time, money, and resources in various wash packages to fit your budget.
Will an application of Clear Coat Protectant or Carnauba Wax actually make a difference?
Yes, research and development have led to the creation of protectants and shining products that are far better for your paint than traditional wax applications. Products like Carnauba Wax, Rain Protectant, and Triple Foam Polish protect your vehicle against all types of weather conditions. We recommend regular application of one or more of these products to help maintain your vehicle.
What vehicles do you not wash?
- Vehicles that sit too low to the ground, clearance of 5″
- Lifted vehicles that are too high, 7’2″ maximum clearance
- Tires too wide for our conveyor, max 12.5”
- Trucks with flatbeds, dual rear tires, ladder racks, fuel tanks, or loose items and debris
- Loose items not allowed can include: tow straps, electrical cords, rocks, leaves, fishing gear, bikes, shovels, rope, tools, etc.
- Vehicles with anything attached to the hitch other than the ball or cover, i.e. rock tamers/mud flaps
- Vehicles with ladder racks, tent racks, cargo carriers, bike racks, canoe racks, etc on the top or the back
- Vehicles with attached ladders (ladders behind a wheel/tire are acceptable)
- Dodge TRX, Hummer H1, or any other vehicle that is too wide
- Recreational vehicles, campers, and trailers
- Any other vehicle with aftermarket parts that are not deemed to be safe
Tagg-N-Go Unlimited Pass Policy
Your Unlimited Pass is billed monthly on the same calendar day as your original sign-up date and will auto-renew until canceled. (e.g., If you signed up on the 15th, you’ll be billed again on the 15th of each month.)
To avoid being charged for the next month, cancellations must be submitted at least 3 business days before your billing date. You can cancel online at taggngo.com/manage-your-tagg-n-go-membership.
A valid debit or credit card is required for pass billing. Cash and bank transfers are not accepted.
Each pass is valid for a single vehicle and is non-transferable. However, you can request a vehicle transfer (e.g., if you get a new license plate or new car). All transfers are subject to approval.
Unlimited Passes must be linked via license plate or a securely affixed RFID tag. Loose RFID tags will not be accepted and may be confiscated.
No refunds are issued for partial months, unused services, or billing periods during which the wash may have been closed.
Extra muddy or icy vehicles may incur an additional fee, even with an Unlimited Pass.
We reserve the right to cancel passes at any time and for any reason.
Although our wash is designed for safety, customers are responsible for ensuring their vehicles are in good condition (e.g., no loose parts, aftermarket add-ons, or damage-prone elements).
Refund Policy
Refunds for Unlimited Wash Passes
Tagg-N-Go Car Wash does not offer refunds on Unlimited Wash Passes.
- Any introductory pricing that is stated as “for your first month” will automatically recharge the following month at regular retail price, refunds will not be issued on promotional passes.
All sales are final. Refunds will not be issued for partial months or unused services unless at Tagg-N-Go’s discretion in exceptional cases, such as billing errors or service faults.
