Tagg-N-Go Car Wash | Terms and Conditions

1.1 Services Overview
Tagg-N-Go offers high-quality car wash services, including single washes, annual and monthly Unlimited Passes, and washbooks. Service availability and offerings may vary by location and are subject to change without prior notice.

1.2 Service Options
We offer multiple wash plans:

• Unlimited Recurring Passes: Monthly plans that automatically renew until canceled.
• Unlimited Prepaid Passes: One time purchase for 12 months of unlimited washes.
• Single Washes: One-time use passes without recurring charges.

Each membership is tied to a single vehicle. Multi-vehicle or family discounts may be available at select locations for vehicles within the same household and billed to the same payment method.

1.3 Membership and Unlimited Passes

• Eligibility and Use: Unlimited Passes are valid only for one vehicle and are non-transferable. Passes are accepted either by reading the rear license plate or an RFID sticker in the windshield. If using an RFID sticker, it must be affixed to the windshield. Loose RFID’s will not be accepted, and will be confiscated by an attendant. Vehicles must meet Tagg-N-Go’s safety and size requirements.
• Billing and Payment: Unlimited Recurring Passes are billed on a recurring monthly basis at the current retail rate, processed on the same date each month based on the initial signup date. Customers with an initial sign-up date on the 29th, 30th, or 31st of a month will be billed monthly on the 28th day of each month. Payments will continue until canceled by the customer. These payments are non-refundable.
• Accepted Payment Methods: Tagg-N-Go accepts most major credit and debit cards for recurring payments as well as single wash transactions. Cash and bank transfer payments are not accepted.
• Declined Payments: Tagg-N-Go may, at their sole discretion, attempt to process recurring payments until successful. Payment date will remain the same, regardless of date of successful payment.
• Transfers: Customers may request a pass be transferred to a different vehicle. Transfers are at the sole discretion of Tagg-N-Go and permitted once every 30 days.
• Updating Payment Information: Customers must ensure their payment information is accurate and up-to-date. Failure to update payment details will result in suspension of membership until payment is successfully processed.
• Cancellation: Memberships can be canceled at any time online at https://taggngo.com/manage-your-tagg-n-go-membership/ or by contacting customer service at 435-628-2256. Cancellations must be submitted 3 business days before the next billing date to avoid additional charges.
• Refunds: All sales are final. Refunds will not be issued for partial months or unused services unless at Tagg-N-Go’s discretion in exceptional cases such as billing errors or service faults.

Please see our Privacy Policy for more information about how Tagg-N-Go protects your data.

1.4 Gift Cards and Washbook Purchases
Tagg-N-Go offers Gift Cards and Washbooks for one-time purchases. Gift Cards can be used at any location for any vehicle, with no expiration date, towards single washes, washbooks, and annual passes. Washbooks are preloaded with a set number of washes and can be used at any Tagg-N-Go location. Your purchase and/or use of these items confirms your acceptance of these Terms. Tagg-N-Go is not responsible for replacing any lost or damaged giftcards/washbooks. It is the customer’s responsibility to safeguard their property.

1.5 Promotions and Promotional Periods
Promotional periods are at the sole discretion of Tagg-N-Go. By purchasing a promotional Unlimited Pass, you agree to pay the full service amount once the promotional period ends. Tagg-N-Go may or may not provide notice of the promotional period’s expiration.

1.6 Eligibility
By using Tagg-N-Go’s services, you confirm that you:

• Are at least 18 years of age,
• Agree to comply with all applicable laws and our policies,
• Understand that services are for personal, non-commercial use only (dealer license plates will not be accepted).

1.7 Vehicle Compatibility
Our equipment is designed to accommodate most standard vehicles. Some restrictions apply for vehicles with modifications, oversized accessories, or those that are unsafe or older than 8 years. Tagg-N-Go reserves the right to decline service for any vehicle that does not meet our safety or size requirements.

Generally, Tagg-N-Go will not accept the following types of vehicles, accessories or modifications. This list may be updated without notice at any time.

• Vehicles that sit too low to the ground, clearance of 5″
• Lifted vehicles that are too high, 7’2″ maximum clearance
• Tires too wide for our conveyor, max 12.5”
• Trucks with flatbeds, dual rear tires, ladder racks, fuel tanks, or loose items and debris
• Loose items not allowed can include: tow straps, electrical cords, rocks, leaves, fishing gear, bikes, shovels, rope, tools, etc.
• Vehicles with anything attached to the hitch other than the ball or cover, i.e. rock tamers/mud flaps
• Vehicles with ladder racks, tent racks, cargo carriers, bike racks, canoe racks, etc on the top or the back
• Vehicles with attached ladders (ladders behind a wheel/tire are acceptable)
• Dodge TRX, Hummer H1, or any other vehicle that is too wide
• Recreational vehicles, campers, and trailers
• Any other vehicle with aftermarket parts that are not deemed to be safe

1.8 Service Risks
Tagg-N-Go is not liable for damages caused by pre-existing vehicle conditions, aftermarket modifications, or customer misuse. Customers are responsible for removing all personal belongings from their vehicles before service. Tagg-N-Go is not responsible for lost or damaged items left on or in the vehicle.